Purelog FR

Privacy Policy

DamaBois Inc. owns the PURELOG brand and operates the website https://purelog.co/. The present contract constitutes a legal agreement between yourself (the “Buyer”) and DamaBois Inc. on the https://purelog.co/ website (the “Internet Site”).

Please carefully read the terms of use before navigating and/or making a purchase on the https://purelog.co/ site.



By navigating the https://purelog.co/ website, you agree to comply with all applicable laws and to be bound by the present contract for as long as you access the website. You acknowledge to have read and understood these Terms of Use. If you do not wish to be bound by these Terms of Use, you may not use the website https://purelog.co/



By using the website https://purelog.co/, you accept responsibility for all transactions made in your account. Should the confidentiality of this information be compromised, please notify our service as soon as possible in order to avoid any fraudulent use of your account. DamaBois Inc. will not be held liable for any loss or damage arising from failure to comply with security measures described in this section.



PURELOG products provided by DamaBois Inc. are new and guaranteed to be free of any defect. We cannot, however, guarantee that product descriptions, product images or any other piece of content contained on this website are accurate, complete, up-to-date and free of error.

If, upon reception, a product is discovered to be damaged or does not correspond to the product that was ordered, DamaBois Inc. will exchange or refund it on the condition that the product is returned in its original packaging, accompanied by the delivery slip and a copy of the bill, within 10 days following the delivery date.


If, for another reason, a customer wishes to return the product, three options are available to them: 1) exchange the product for another, 2) obtain a credit note or 3) request a refund. The return must be made in the time period mentioned above. Products that are not defective must be returned in their original packaging accompanied by the delivery slip as well as a copy of the bill. A restocking fee equal to 15% to 50% of the refunded merchandise may apply depending on the condition of the products. DamaBois Inc. does not cover the shipping fees for returned items. Customers wishing to return an item must contact a member of DamaBois Inc. customer services prior to shipping at 1.833.FIRELOG (347.3564). If the terms of return are respected by the customer, the customer services member will create an authorization number. To be accepted, all returned merchandise must be accompanied by an authorization number.

For all other requests related to an exchange or return that is not covered by this policy, please contact DamaBois Inc. customer service at 1.833.FIRELOG (347.3564) or at info@purelog.co.



Our prices are subject to market fluctuations and to change without notice.
Catalogue prices do not include sales taxes. They will be added separately on your bill.
All orders are payable in Canadian dollars.


  1. TAXES

DamaBois Inc. calculates taxes based on the delivery address associated with the order.



Telephone, email, fax and mail orders must be settled by VISA or MASTERCARD credit card.
The bill is payable in full in a single payment at the time of ordering.



Delivery times
Allow 4 to 5 business days for deliveries in Quebec or Ontario (5 to 8 days for the rest of Canada) when products are in stock in our warehouse. DamaBois Inc. cannot be held liable for any delay in delivery due to inventory shortages or the shipper’s inability to deliver on time.

For deliveries outside of Canada, please get in touch with our customer service at 1.833.FIRELOG (347.3564) or by email at info@purelog.co


General shipping conditions

All transactions charged to a credit card or an institutional account must be over $25.00
For further information, contact our customer service at 1.833.FIRELOG (347.3564) or by email at info@purelog.co



The website (https://purelog.co/) and its content is provided “as is,” without any implicit or explicit guarantee. While DamaBois Inc. may undertake every possible measure to ensure https://purelog.co/ is error-free, DamaBois Inc. accepts no responsibility (subject to all applicable laws to the contrary in the province of Quebec) with respect to the use, downloading, validity, accuracy or the reliability of elements reproduced on the site (https://purelog.co/). Its management, employees, representatives or customers service agents cannot be held liable for any damage directly or indirectly related to the use of the site https://purelog.co/ including, but not limited to, the loss of data or profit resulting from the use of elements of https://purelog.co/. In the event that DamaBois Inc. is found liable for any loss you have sustained, it will be limited to an amount of money equal to the price you paid for the returned products. Notwithstanding the foregoing, nothing in the present section may be construed to limit any right that you may be entitled to as a consumer under any public policy statute that may be applicable in your case.



We collect personal information through forms located on different pages of the website https://purelog.co/. The online purchase form of the website https://purelog.co/ collects the following information:


  • Last name
  • First name
  • Email address
  • Mailing address (civic number, street, city, province, postal code)
  • Telephone number
  • Payment details and billing



The personal information we collect is kept in a secure environment. Persons working on our behalf are required to keep your information confidential. We also use the following measures to ensure the security of your personal information on the https://purelog.co/) website:


  • SSL protocol
  • Access management – authorized person
  • Computer backup
  • Firewalls


We are committed to maintaining a high-degree of privacy by integrating the latest advances in technology to ensure the confidentiality of your information. However, as no mechanism exists that offers complete security, there is always a degree of risk when using the Internet for transmitting personal information.


Rights to object and withdraw

We are committed to offering you the rights to object and withdraw with respect to the use of your personal information. The right to object is understood as the option for Internet users to refuse use of their personal information for any or all purposes mentioned when it is collected.


Right to access

We committed to providing the right to access personal information to those concerned who wish to consult, modify or delete their information.


To exercise any of the abovementioned rights, please contact us at:


Log and cookies files

We gather certain information via log files and cookies through the interactivity established between your website and ours. It mainly concerns the following information:


  • IP address
  • Operating system
  • Pages viewed and search requests
  • Time and day of connection
  • Address of referring site, if you access the site through another website


DamaBois Inc. keeps this data for statistical purposes. It serves to record the number of visits and to find out which pages are the most visited, the technology used by visitors, the addresses of referring sites and visitors’ country of origin. The use of such files allows us to:


  • Improve the service and personalized welcome
  • Know the personalized profile of site usage
  • Compile statistics


Links to third-party websites

This website may contain links to third-party sites. These other sites exist independently of this website and DamaBois Inc. DamaBois Inc. has no control over the content of these other sites and does not accept any responsibility for said content. DamaBois Inc. is not responsible for any webstreaming or for any other kind of transmission received from a third-party website. DamaBois Inc. cannot also be held liable for the improper functioning of a third-party website. Should you choose to click on a link leading to a third-party website, you do so entirely at your own risk



We undertake to comply with all applicable requirements under Canadian law.



The present terms and conditions, as well as those integrated or referred to herein, constitute the entire agreement between the Buyer and DamaBois Inc. as part of their online relationship. IF YOU, THE BUYER, ACCEPT TO BE BOUND BY THE PRESENT TERMS AND CONDITIONS, please click on the button “I ACCEPT.” By clicking on “I ACCEPT,” you may then buy any item or service on the website.


© DamaBois Inc. All rights reserved. Any unauthorized reproduction, distribution, adaptation or translation is prohibited. DamaBois Inc. complies with copyright and international intellectual property law. All texts, graphics, images, photos, designs, content and other work constitute registered DamaBois Inc. trademarks.

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Privacy policy and usage of Cookies

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